Airbnb introduces Airbnb Services, Airbnb Experiences, and an all-new app

Since 2007, Airbnb has surpassed 2 billion guest arrivals. Now thew company introduces:

• Airbnb Services – Incredible services to make your stay more special.
• Airbnb Experiences – Explore a city with the locals who know it best.
• All-new Airbnb app – A redesigned app that makes it easy to book homes, services, and experiences – all in one place.

Brian Chesky, Airbnb co-founder and CEO

“Seventeen years ago, we changed the way people travel. More than two billion guests later, Airbnb is synonymous with a place to stay,” said Brian Chesky, Airbnb co-founder and CEO. “With the launch of services and experiences, we’re changing travel again. Now you can Airbnb more than an Airbnb.”

Airbnb Services

People often choose hotels because of the services they offer, like room service, access to a gym, or an appointment at the spa. Starting today, you can get those services, and more, right at your Airbnb.

Introducing Airbnb Services – incredible services to make your stay more special. The company is launching with 10 categories in 260 cities, with new offerings and locations dropping regularly in the app. The first 10 categories are:

• Chefs – Fully customizable in-home meals from professional chefs.
• Photography – Personalized photo sessions from experienced photographers.
• Massage – Restorative massages including Swedish, deep tissue, and reflexology from certified therapists.
• Spa treatments – Facials, microdermabrasion, body scrubs, and other treatments provided by licensed estheticians.
• Personal training – Yoga, strength training, HIIT, and more, with personal trainers, including renowned fitness professionals and world champion athletes.
• Hair – Professional haircuts, blowouts, and more from experienced stylists.
• Makeup – Makeup for every day or special occasions from professional makeup artists.
• Nails – Manicures and pedicures from experienced nail specialists.
• Prepared meals – Ready-to-eat meals prepared by professional chefs.
• Catering – Full-service catering with custom menus, decor, and equipment, plus setup and cleanup.

Airbnb Services are vetted for quality through an evaluation of expertise and reputation. Services hosts have an average of 10 years of experience, have completed Airbnb’s identity verification process, and are required to submit relevant licenses and certifications. Many hosts are renowned in their fields – including chefs from Michelin-starred restaurants, award-winning photographers, and elite trainers.

Airbnb Services are available at nearly every price, and many services include an entry offering below USD $50. With services for any kind of trip, you can find everything from an affordable prepared meal to daily workouts with a celebrity trainer. We’ve also partnered with hosts to design offerings that you’ll only find on Airbnb.

“People choose hotels for their services. People choose Airbnbs for the space,” said Chesky, co-founder and CEO of Airbnb. “Now, we’re giving you the best of both worlds – amazing homes with services that make them even more special.”

Airbnb Experiences

Airbnb also introduces completely reimagined Airbnb Experiences – hosted by locals who know their city best. The company launches experiences in over 650 cities around the world, and adding more every day. Uncover the best parts of a city with experiences like:

• Landmark, museum, and cultural experiences
• Food tours, cooking classes, and dining experiences
• Outdoors, water sports, and wildlife experiences
• Gallery tours, art workshops, and shopping experiences
• Workout, wellness, and beauty experiences

The art of conserving Art, Rome

Airbnb Experiences are vetted for quality, with a focus on expertise, reputation, and authenticity. Hosts are assessed across areas like experience, their connection to the city, and guest feedback. And this process is ongoing – we regularly review experiences to make sure they meet our high standards.

They also are introducing Airbnb Originals – extraordinary experiences hosted by the world’s most interesting people, designed exclusively for the company. Learn pastry-making at the renowned French Bastards bakery with chef Raphaelle Elbaz, or play beach volleyball with Olympian Carol Solberg on Rio’s iconic Leblon Beach. Some Originals are even hosted by global celebrities. Transform into your anime alter-ego with Megan Thee Stallion in her Otaku Hottie Quest, step inside the Short n’ Sweet set with Sabrina Carpenter for a day of glam, dancing, and espresso, or spend a Sunday with Patrick Mahomes, learning how to throw the perfect spiral and enjoying Kansas City barbecue. And that’s just the beginning.

Airbnb Experiences are also designed to be social. Later this year, you’ll be able to see who’s going before you book, message the group or individual guests during the experience, and stay in touch afterward – all with simple and transparent privacy controls. And you don’t have to be traveling to join in—we think Airbnb Experiences are so great, you’ll want to book them in your own city.

“Today’s travel activities offer no real connection to the city you’re visiting,” said Chesky, Airbnb co-founder and CEO. “The most authentic way to explore a city is with the locals who know it best. With Airbnb Experiences, don’t just see a place – experience it.”

An all-new app

Since 2010, the app has been designed to do one thing: book a home. With the launch of services and experiences, we rebuilt the app from the ground up so you can easily book everything in one place. The best part is that the app travels with you. After you book your home, the app suggests services and experiences Airbnb thinks you’ll love based on where you’re staying and who you’re with. When you arrive at your destination, the app welcomes you with a detailed itinerary, including check-in details and a day-by-day view of everything you booked on Airbnb. And throughout your stay, you’ll get recommendations for experiences happening nearby.

Airbnb Services app

Every part of the app is nearly reimagined , including:

• Explore tab – An all-new homepage to discover homes in popular destinations, experiences that fit your schedule, and services around the world.
• Trips tab – An advanced travel itinerary with a schedule of your trip, complete with details about your home, as well as the services and experiences you’ve booked.
• Messages – A revamped messaging platform with photo and video sharing, and integrated payments for customizing services.
• Profile – A redesigned Airbnb profile lets you share where you’ve traveled on Airbnb and see the people you’ve met along the way. Airbnb profiles also highlight the over 200 million guests and hosts worldwide who have completed our identity verification process.

Airbnb also rebuilt the app for hosts to include everything they need to manage their home, service, or experience:

• Airbnb Setup – A simplified listing creation tool makes it easy for hosts to submit a service or experience to Airbnb.
• Today tab – An all-new reservations management tab makes it easy to see details about upcoming reservations to help hosts provide exceptional hospitality.
• Calendar – A redesigned calendar  features a new daily view with an hour-by-hour schedule, and includes real-time integration with Google Calendar.
• Listings tab – New listing management tools for services and experiences make it easy for hosts to adjust every aspect of their listing, from location to pricing.

The app is built on a new tech stack that allows hosts to offer homes, services and experiences – and many more offerings in the years ahead. They also created a design system with a dimensional and beautifully animated interface that brings the world of Airbnb to life, so planning your trip feels as effortless and delightful as the trip itself.

The article Airbnb introduces Airbnb Services, Airbnb Experiences, and an all-new app first appeared in TravelDailyNews International.