Can Southwest Airlines Handle Paid Seats, Bag Fees, And Boarding Changes—All At Once—Without A Total Operational Meltdown?
Are all of the changes Southwest Airlines is making too much, too fast? Not for the passengers who have been largely negative on this like checked bag fees and basic economy restrictions, one thing after another taken away from customers with nothing really added that makes life better. Here what I'm troubled by is whether they've taken on too many projects to quickly in order to actually pull them off without significant service disruptions and customer inconvenience. Continue reading Can Southwest Airlines Handle Paid Seats, Bag Fees, And Boarding Changes—All At Once—Without A Total Operational Meltdown?...

Are all of the changes Southwest Airlines is making too much, too fast? Not for the passengers who have been largely negative on this like checked bag fees and basic economy restrictions, one thing after another taken away from customers with nothing really added that makes life better.
Here what I’m troubled by is whether they’ve taken on too many projects to quickly in order to actually pull them off without significant service disruptions and customer inconvenience.
Continue reading Can Southwest Airlines Handle Paid Seats, Bag Fees, And Boarding Changes—All At Once—Without A Total Operational Meltdown?…