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From Check&In to Checkout: How Technology is Streamlining Hotel Operations
A recent study revealed that staff service is now the highest&scoring factor in guest satisfaction across all hotel segments, underscoring the critical role that frontline staff play in defining the guest experience. With this in mind, how can hotels overcome these challenges to deliver great service that meets the expectations of modern travelers?
A recent study revealed that staff service is now the highest&scoring factor in guest satisfaction across all hotel segments, underscoring the critical role that frontline staff play in defining the guest experience. With this in mind, how can hotels overcome these challenges to deliver great service that meets the expectations of modern travelers?
