JFK Millennium Partners previews innovative operations and unique CX that will define new Terminal 6

The following article was published by Future Travel Experience JFK Millennium Partners has previewed the innovative operations and unique guest experiences that will define the new $4.2 billion Terminal 6, as it promises “to deliver an extraordinary experience”. JFK Millennium Partners (JMP), the company selected by the Port Authority of New York and New Jersey to build and operate the new $4.2 billion JFK Terminal 6 and manage the existing Terminal […] Article originally published here: JFK Millennium Partners previews innovative operations and unique CX that will define new Terminal 6

May 5, 2025 - 13:14

JFK Millennium Partners previews innovative operations and unique CX that will define new Terminal 6

The following article was published by Future Travel Experience

JFK Millennium Partners has previewed the innovative operations and unique guest experiences that will define the new $4.2 billion Terminal 6, as it promises “to deliver an extraordinary experience”.

JFK Millennium Partners (JMP), the company selected by the Port Authority of New York and New Jersey to build and operate the new $4.2 billion JFK Terminal 6 and manage the existing Terminal 7, has previewed the innovative operations and unique guest experiences that will define the new terminal.

Terminal 6 is a key component of the Port Authority of New York and New Jersey’s $19 billion transformation of JFK into a world-class gateway, with two new terminals, two expanded and modernised terminals, a new ground transportation centre, and an entirely new, simplified roadway network.

T6’s new brand identity is designed to reflect the terminal’s core values of innovation, hospitality, and global connectivity. “We are incredibly excited to unveil our T6 brand identity with the inspiring tagline, ‘Start with Extraordinary’,” said Karen Ali, Chief Operating Officer, JFK Millennium Partners. “Whether you’re a guest flying out of T6 or arriving to explore New York City and beyond – every trip should be unforgettable. With its innovative amenities and unparalleled guest services, our T6 brand embodies our team’s commitment to global excellence and our promise to deliver an extraordinary experience, each and every time.”

Next-generation technology has been selected to deliver a seamless, state-of-the-art passenger journey through the new terminal. The terminal’s Flex.Go hybrid self-service bag drop (SSBD) system is set to become one of the most comprehensive SSBD installations in the United States. Meanwhile, Computed Tomography (CT) X-ray screening, Enhanced Advanced Imaging Technology (eAIT), and Credential Authentication Technology 2 (CAT2) will also be deployed.