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Internal Marriott Memo: Name Changes On Reservations Now Flagged As Fraud, May Lead To Account Lockout Or Ban
An internal document outlines that name changes on award stays are not to be handled directly by properties especially within 48 hours of check-in. If a property is asked to change the name on a paid reservation, they should remove the loyalty number and require payment details from the new guest. Continue reading Internal Marriott Memo: Name Changes On Reservations Now Flagged As Fraud, May Lead To Account Lockout Or Ban...
An internal document outlines that name changes on award stays are not to be handled directly by properties especially within 48 hours of check-in. If a property is asked to change the name on a paid reservation, they should remove the loyalty number and require payment details from the new guest.
Continue reading Internal Marriott Memo: Name Changes On Reservations Now Flagged As Fraud, May Lead To Account Lockout Or Ban…
