Southwest Airline Is Now Asking Frequent Flyers Whether Major Changes Will Make Them Defect to Rival Carriers

It’s been nearly a month since Southwest Airlines announced a slew of major changes to its business, including eliminating its much-loved ‘Bags Fly Free’ policy and introducing a Basic Economy fare but only now is the airline is asking frequent flyers whether the shakeup will see them defect to rival carriers. In a new survey… The post Southwest Airline Is Now Asking Frequent Flyers Whether Major Changes Will Make Them Defect to Rival Carriers appeared first on PYOK.

Apr 2, 2025 - 16:13
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Southwest Airline Is Now Asking Frequent Flyers Whether Major Changes Will Make Them Defect to Rival Carriers

It’s been nearly a month since Southwest Airlines announced a slew of major changes to its business, including eliminating its much-loved ‘Bags Fly Free’ policy and introducing a Basic Economy fare but only now is the airline is asking frequent flyers whether the shakeup will see them defect to rival carriers. In a new survey…

The post Southwest Airline Is Now Asking Frequent Flyers Whether Major Changes Will Make Them Defect to Rival Carriers appeared first on PYOK.