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Hyatt To Elite Member: ‘Hotel Can Do Whatever It Wants’—Suite Upgrade Denied Despite Availability
A reader was checking into the Hyatt Union Square and asked prior to arrival about possible suite upgrades. They were told a standard suite was available, it would be provided if they wanted to use a confirmed suite upgrade, but they would not honor a complimentary elite upgrade to a suite. Continue reading Hyatt To Elite Member: ‘Hotel Can Do Whatever It Wants’—Suite Upgrade Denied Despite Availability...
A reader was checking into the Hyatt Union Square and asked prior to arrival about possible suite upgrades. They were told a standard suite was available, it would be provided if they wanted to use a confirmed suite upgrade, but they would not honor a complimentary elite upgrade to a suite.
Continue reading Hyatt To Elite Member: ‘Hotel Can Do Whatever It Wants’—Suite Upgrade Denied Despite Availability...
