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Elevating Hospitality: How Costa Coffee Enhances the Guest Experience and Hotel Operations
In today’s hospitality landscape, every detail shapes the guest experience—from the softness of the linens to the quality of the coffee. While hotels often focus on design and in-room comforts, one essential touchpoint is frequently overlooked: the morning cup of coffee for which guests instinctively reach to start their day. This simple ritual can set the tone for their entire stay. How many glowing reviews, higher bills, and repeat visits might be earned if that […] The post Elevating Hospitality: How Costa Coffee Enhances the Guest Experience and Hotel Operations appeared first on LODGING Magazine.
In today’s hospitality landscape, every detail shapes the guest experience—from the softness of the linens to the quality of the coffee. While hotels often focus on design and in-room comforts, one essential touchpoint is frequently overlooked: the morning cup of coffee for which guests instinctively reach to start their day. This simple ritual can set the tone for their entire stay. How many glowing reviews, higher bills, and repeat visits might be earned if that […]
The post Elevating Hospitality: How Costa Coffee Enhances the Guest Experience and Hotel Operations appeared first on LODGING Magazine.
