SAS EuroBonus & Scandic Friends Account Linking And Match Now Live

SAS and Scandic announced back in October last year (read more here) that they would launch the Friends With Benefits program in the first quarter of 2025. We wrote an update last Thursday (read more here).

The linking of SAS EuroBonus and Scandic Friends accounts and matching your status between them has now gone live without any fanfare.

You can access the SAS page for linking accounts here.

SAS EuroBonus & Scandic Friends Match Matrix:

How to link accounts?

1. Make sure you are logged in to your EuroBonus account, or become a EuroBonus member if not already one
2. You’ll be redirected to log in to your Scandic Friends account, or to become a Scandic Friends member.
3. Accept Terms & Conditions
4. Your accounts are now linked, and where applicable, your membership level will be upgraded in either program!

I was not a member of Scandic Friends, so I joined the program.

I then clicked the link on the SAS EuroBonus dashboard.

That takes you to the Scandic Friends website to authenticate.

You are then taken back to SAS, and some magic is taking place.

The status is matched.

Your EuroBonus dashboard shows your main Scandic Friends benefits.

Also, the Scandic Friends status card/tile is displayed on your EuroBonus account.

Scandic Friends Benefits:

Conclusion

These Scandic Friends benefits are on the weak side, but at least EuroBonus Diamond members can get a complimentary breakfast at any Scandic Hotel, even when they are not staying (this is quite a unique benefit).

If you need to stay at hotels in the Nordic Countries, getting SAS EuroBonus Gold status from this match is not that difficult. You only need to earn 100,000 Scandic Friends points during the qualification period (€4,000 to €5,000).

Frequently asked questions by SAS:

Can I link EuroBonus and my Scandic Friends accounts?

• You need to be a member of at least one of the two programs for 30 days or more in order to be able to link your accounts.
• Your EuroBonus account can be linked to no more than one Scandic Friends account.
• Your membership details (first name, last name, email, mobile number, and date of birth) must match on both programs. Link to update your account details.
• Minors (under 18 years of age) are not eligible to link their accounts.

How do I link my accounts?

• Either via SAS or Scandic
• Once linked you will be able to match your levels (if eligible) and exchange your points between the two programs

Can I unlink my accounts?

• You can request to unlink your accounts from the Scandic tab in your EuroBonus profile
• Closure of one of your linked accounts will result in unlinking to the other account Membership level matching

Am I eligible for membership level upgrade?

• If you have reached Silver level or above in EuroBonus, or Level 4 and above in Scandic Friends, you might be eligible to upgrade your level in the other program according to the following equivalency rules:
• EuroBonus to Scandic Friends:
  • Silver > Level 4 (Dear Friend)
  • Gold > Level 5 (Loyal Friend)
  • Diamond > Level 6 (True Friend)
• Scandic Friends to EuroBonus:
  • Level 4 > Silver
  • Level 5 > Gold
  • Level 6 and 7 > Diamond
• Scandic Friends Levels 1, 2 and 3, and EuroBonus Members are not eligible to upgrade their level in the other program
• Please note that only Scandic Friends Level 6 members who have reached the program requirements for that level are eligible to upgrade their EuroBonus level to Diamond

How do I upgrade my membership level?

When you link your accounts, your levels will be automatically matched if you are eligible to it.

Will I get all the level benefits if I upgrade my EuroBonus level thanks to my status at Scandic Friends?

• If you are upgraded to EuroBonus Silver, you will enjoy all the Silver level benefits
• If you upgrade your EuroBonus level to Gold or Diamond through a level match, you will receive all level benefits with the exception of Give away membership. Please note that if you have earned EuroBonus Gold and wish to upgrade to Diamond via level matching with your Scandic Friends Level 6, you will need to give away a Silver membership prior to matching your membership levels in order to enjoy this benefit. Once upgraded to Diamond, you will no longer be able to give away a Silver membership.
• Level upgrades to EuroBonus Gold or Diamond will not count towards your Lifetime Gold counter (exception if you earn Gold level and upgrade to Diamond)

Can I combine my level-earning points?

No, you must earn your level in each program independently. You cannot accumulate your level-earning points from both programs nor can you exchange them between programs

Once my membership level is upgraded, what will happen to my membership level expiry date?

• When you upgrade your EuroBonus level by matching your memberships, your membership level expiry date will match that of your membership level at Scandic Friends.
• For example, if you are a EuroBonus Silver with level expiry date 30 April and a Scandic Friends Level 5 with level expiry date 31 July, and match your memberships, you will be upgraded to EuroBonus Gold with expiry date 31 July.
• Please note that your qualification period to meet the EuroBonus level requirements will remain unchanged, even if you upgrade your level by matching with your Scandic Friends account. Only the membership level expiry date will be affected.

Will my membership level automatically be upgraded or renewed once I link my accounts?

• EuroBonus level upgraded from Scandic Friends: once your accounts are linked, your EuroBonus level will automatically be updated if you upgrade or renew your membership level at Scandic Friends
• Scandic Friends level upgraded from EuroBonus: at first, you will need to manually request to re-match your level if you upgrade or renew your EuroBonus level

What happens if I get downgraded?

If you are downgraded in one program at your level expiry date and had upgraded your level in the second program, then you will also be downgraded in the second program accordingly. EuroBonus applies soft landing rules, ie you will never be downgraded two levels. If this soft landing is a result from your Scandic Membership matching, your new soft landed level will have 12 months expiry date.

What if I get upgraded by matching my memberships, and then reach the EuroBonus requirements for that level afterwards?

• If your EuroBonus membership level is upgraded through level matching from your Scandic Friends account, and during this period you reach the requirements for that same level during your qualification period, then you will enjoy EuroBonus level benefits and expiry date according to regular EuroBonus rules
• For example, if you upgrade your EuroBonus level to Gold thanks to your Level 5 at Scandic friends, then earn 45 Level flights or 45 000 Level points, you will be able to give away a Silver membership, your Lifetime Gold counter will increase by one, and your level expiry date will follow regular EuroBonus expiry date rules (end of qualification period +15 months for a level upgrade).

What is the exchange rate between the two currencies?

• You can convert 1 EuroBonus points into 2 Scandic Friends points, and inversely convert 2 Scandic Friends points into 1 EuroBonus point.
• There is no cost for exchanging points between the programs.

Can I exchange Level points?

No. Oいいえ。Scandic Friendsポイントと交換できるのはボーナスポイントのみです。nly Bonus points can be exchanged with Scandic Friends points.

How many points can I exchange and how often?

• You can convert from 1 to as many points as you want per transaction.
• Please note that you can only convert an even number of Scandic Friends points into EuroBonus points.

How long does it take for my points to be exchanged between programs?

Exchanging points from one program to another shouldn’t take more than a few minutes.

What will be the expiry date of points that are exchanged?

• If the points that are exchanged have an expiration date within the next 12 months, the points will keep their original expiry dates once exchanged to the other program.
• If the points that are exchanged have an expiry date beyond 12 months, their expiry will be reduced to 12 months once they are exchanged between programs.
• Please note that the points with the nearest expiration dates will be exchanged first (first-in-first-out)
• If you are a EuroBonus Diamond member:
  • If you convert EuroBonus points to Scandic Friends points, they will receive an expiry of 12 months once exchanged to Scandic Friends.
  • If you convert Scandic Friends points to your EuroBonus account, the points will retain the lowest of their original expiry date or 12 months according to the rule above (i.e. “No point expiration” benefit for Diamond members does not apply to points exchanged from Scandic Friends)

Can I reverse my point exchange transaction?

Any point exchange transaction is irreversible, however you can freely transfer the points back to the other program at no cost.

What if I am part of a point sharing group?

Any members in a point sharing group is allowed to exchange the group’s points to their linked Scandic Friends account as long as the owner of the Point Sharing group grants them right to use points.

Here are the terms and conditions of this partnership:

TERMS & CONDITIONS FOR SAS EUROBONUS & SCANDIC FRIENDS ACCOUNT LINKING

1. General

1.1 These Terms & Conditions are valid for the account linking feature between SAS’ loyalty program EuroBonus and Scandic’s loyalty program Scandic Friends (hereafter referred to as “Account Linking” or the “Account Linking Product”). Account Linking allows members of both EuroBonus and Scandic Friends to utilize membership level matching between the programs and gives members with linked accounts the possibility to exchange points between the two programs. By linking your accounts, you confirm that you accept these Terms & Conditions.

1.2 The Account Linking Product is operated by SAS EuroBonus AB (Reg. no. 559224-9782), with its principle office at Frösundaviks allé 1, SE-195 87 Stockholm (hereafter “EB”) and Scandic Hotels Holding AB (Reg. no. 556723-5725) a Swedish company with registered offices at Sveavägen 167, 102 33 Stockholm, Sweden (hereafter “Scandic”). EB and Scandic are hereafter commonly referred to as “us” or “we”).

1.3 All transactions and activities within the Account Linking Product are also subject to EuroBonus Member Terms & Conditions ( see EuroBonus Terms & Conditions ) and Scandic Friends Membership Terms & Conditions ( see Scandic Friends Terms & Conditions ). In case of conflict between these Terms & Conditions and the EuroBonus Terms & Conditions or the Scandic Friends Membership Terms & Conditions, the provisions of these Terms & Conditions shall prevail with regard to features connected to the Account Linking Product, unless otherwise stated.

2. About the Account Linking Product

2.1 Account Linking is only available for members in both Scandic Friends and EuroBonus.

2.2 You need to have been a member in at least one of the programs for at least 30 days before you can link your accounts. Both of your accounts need to be active to be linked (i.e. not blocked or closed).

2.3 You cannot link multiple accounts and each EuroBonus account can only be linked to one Scandic Friends account, and vice versa.

2.4 Account Linking can be initiated at either Scandic Friends or EuroBonus. You must be logged in to your account at the program where you want to activate Account Linking, and you will then be directed to the other program’s interface to perform a login.

2.5 You need to have basic personal details filled in both your profiles (email address, mobile number, first name, last name, date of birth) for us to be able to verify that the accounts belong to the same person. In case information is missing, you may be prompted to complete your details. Please ensure that you use the same information on both programs, i.e. spell your name the same way.

2.6 When your accounts have been successfully linked, you will be able to view your points balance and your membership number in both programs in each respective program interface. You will also receive an automatic membership level matching. between the two programs, as further described in section 3, and be able to exchange points between the programs, in accordance with section 4 below.

2.7 If you want to unlink your accounts, you can do so at either program. All benefits described in these Terms & Conditions will then cease to apply as well.

2.8 If your EuroBonus or Scandic Friends account is terminated or closed, the Account Linking and its associated benefits will terminate as well.

3. Membership Level Matching

3.1 A member’s highest membership level in either program will be automatically matched to an equivalent membership level in the other program in accordance with the following table (“Membership Level Matching”).

If the membership level is higher in EuroBonus program:

EuroBonus Level	Matched Scandic Friends level
Silver	L4
Gold	L5
Diamond	L6

If the membership level is higher in Scandic Friends program:

Scandic Friends Level	Matched EuroBonus level
L4	Silver
L5	Gold
L6 and L7	Diamond

3.2 Membership Level Matching is not available for members with membership level L1, L2, L3 in Scandic Friends and with membership level Member in EuroBonus.

3.3 You need to be logged in and have an active Account Linking to access your matched membership level.

3.4 An upgrade or downgrade in your highest-ranking membership level in one program will result in a subsequent upgrade or downgrade to the corresponding matched membership level in the other program unless you have qualified for that membership level on your own merits.

3.5 Points which count towards a higher membership level cannot be transferred or accumulated between the two programs. You need to earn your membership level in one program to be able to participate in Membership Level Matching. All Members with an eligible membership level can participate in the Membership Level Matching, regardless of how the membership level was granted, e.g. through regular program rules, from a giveaway membership or a corporate program etc.

3.6 No specific rules or exceptions apply for members who have reached Lifetime Gold status in EuroBonus, i.e. they will be matched to Level 5 in Scandic Friends. If you however have become a EuroBonus Gold or Diamond member through Membership Level Matching from Scandic Friends Levels 5-7, the matched membership level will not count towards Lifetime Gold in EuroBonus.

3.7 Give away membership as a benefit will not apply if you have received your membership level through Membership Level Matching. This means that, for example, if a Scandic Friends member with Level 6 receives EuroBonus Diamond through Membership Level Matching, such member will not be able to give away a EuroBonus Silver or Gold card, unless they have qualified for that membership level on their own merits.

3.8 When using Membership Level Matching, the expiry date, i.e. the membership level expiry date, in the program where you have your highest membership level will be applied to the membership level and associated benefits received in the matched program. However, if you after having used the Membership Level Matching, earn the same higher membership level in the matched program through the regular program rules, the ordinary rules for qualification period and expiry date will apply for such membership level.

3.9 At the launch of the new Scandic Friends in the summer of 2024, some existing Scandic Friends members were awarded membership level L6 as a transitional measure even if they had not reached the qualifying points required for that level under the new Scandic Friends Membership Terms & Conditions. For the purposes of the Membership Level Matching, and unless they have been upgraded or downgraded or qualified for Levels 6 under the new Scandic Friends Membership Terms & Conditions, such members will be considered to have reached Level 5 and consequently be matched to EuroBonus Gold.

3.10 We reserve the right to change or update the rules for Membership Level Matching at any time.

4. Point Exchange (not yet available)

4.1 Members can convert points between the two programs in accordance with the following rules (“Point Exchange”).

4.2 You need to be logged in and have an active Account Linking to use the Point Exchange feature and you will also need to successfully log in to the other program, where you wish to exchange your points to, using a multi-factor authentication (one-time password) before you can exchange your points.

4.3 All Point Exchange take place at the following conversion rates:

• 2 Scandic Friends Points are converted into 1 EuroBonus Point.
• 1 EuroBonus Point is converted into 2 Scandic Friends Points.

This means that you can only convert an even number of Scandic Friends Points into EuroBonus Points.

4.4 Points exchanged between the programs will expire either on the original expiry date of the points that were exchanged or the date falling one year after the exchange, whichever is earlier.

4.5 When transferring Scandic Friends Points to a EuroBonus Diamond account the points will keep their original expiry date (i.e. points transferred from Scandic Friends will not receive the ”no point expiration benefit” which is applicable for Diamond members). When transferring a EuroBonus Point with no expiry date from a EuroBonus Diamond account to Scandic Friends, the points will receive a twelve-month expiry date from the time of registration on the Scandic Friends account.

4.6 We reserve the right to decide on a minimum number of points to be used for Point Exchange from each program, and this number may be updated from time to time. We also reserve the right to change or update the rules for Point Exchange at any time.

4.7 Members of a EuroBonus Point Sharing account can use the Point Exchange feature in accordance with section 3.5 of the Point Sharing terms & conditions.

5. Personal Data

5.1 SAS EuroBonus AB (Reg. no. 559224-9782) (“EB”) and Scandic Hotels Holding AB, (Reg. no. 556723-5725) (“Scandic”) are responsible for the personal data processing in relation to Account Linking. EB and Scandic act as separate controllers of your data and below we will describe our responsibilities in accordance with the General Data Protection Regulation (EU Regulation no. 2016/679), hereinafter GDPR.

5.2 To read more about how EB process personal data, visit EuroBonus Privacy Policy. To read more about how Scandic process personal data, visit Scandic Privacy Policy. We reserve the right to change the Privacy Policies listed above at any time.

5.3 Usage of the Account Linking Product requires us to process your personal data. To fulfil our commitment under these Terms & Conditions, it is thus necessary for us to process and share information that relates to you as a person.

5.4 Personal data means any information relating to you as a natural person and through which you can be identified directly or indirectly, such as your name, address or phone number.

5.5 To deliver the Account Linking Product, and for you to start enjoying the benefits of the Account Linking, personal data such as membership information (for example membership number, enrollment date, points balance, status information) and contact information (for example first and last name, email) will be processed. The legal basis for this processing is fulfillment of these Terms & Conditions. We will share personal data between us to verify your account and enable you to use the services.

5.6 To be able to contact you with information about your Account Linking, confirmation on point transfers and membership level matching, fail messages and other necessary and relevant information to support your usage of the Account Linking Product, personal data such as contact information (for example first and last name, email, mobile number) will be processed. The legal basis for this processing is fulfillment of these Terms & Conditions. We will share personal data between us to send you necessary information about the program and services that you use.

5.7 To be able to help you with service and support through our respective customer service, personal data such as contact information (for example first and last name, email, mobile number) and membership information (for example membership number, enrollment date, points balance, tier information) will be processed. The legal basis for this processing is fulfillment of these Terms & Conditions. We may further share personal data between us to be able to support your inquiry.

5.8 We may send you information about special campaigns, special offers and other for the service relevant marketing content and perform profiling activities, using your personal data, in accordance with each program’s general privacy policy.

5.9 We will save your personal data as long as it is necessary with regard to the purpose of the processing.

5.10 You are welcome to contact us with questions or requests concerning our processing of your personal information by sending an email to SAS’ Data Protection Officer dataprotectionofficer@sas.se or Scandic’s Data Protection Office gdpr@scandichotels.com.

6. Misuse

6.1 We reserve the right to terminate your Account Linking, including its associated benefits, in cases which we deem constitute misuse. We also reserve the right to downgrade your membership level and block or reverse any Point Exchanges in cases which we deem constitute misuse. Misuse may consist of unsuitable or disrespectful behavior towards us or our business partners, our employees or customers, violation of these Terms and Conditions, illegal conduct, fraud or actions that are generally regarded as immoral or unethical.

6.2 EB or Scandic may at any time correct or withdraw EuroBonus Points or Scandic Friends Points wrongly registered on your account or recall an incorrect Membership Level Matching due to technical errors or any other malfunction. For the avoidance of doubt, such correction could also affect your membership level and related benefits.

6.3 Points and benefits are personal and can under no circumstances be sold, transferred, combined, inherited, refunded in cash or used for other purposes than within the EuroBonus program or the Scandic Friends program unless otherwise stated by EB or Scandic. In case of misuse, we can confiscate points, membership status and benefits. Members can be refused access to a plane, a hotel or otherwise be refused to enter into or enjoy the performance of an agreement for other products or services.

6.4 Further, EB and Scandic reserves the right to terminate your respective memberships in case of misuse in accordance with EuroBonus Member Terms & Conditions and Scandic Friends Membership Terms & Conditions.

7. Disputes and applicable legislation

7.1 To the extent permissible by local law or regulations, these Terms & Conditions shall be governed by and construed in accordance with Swedish law. All parties submit, to the extent permitted by local law or regulations, to the non-exclusive jurisdiction of the District Court of Stockholm to resolve any dispute that may arise from these Terms & Conditions.

7.2 Any provision of these Terms & Conditions declared void or unenforceable by any competent authority or court shall, to the extent of such invalidity or unenforceability, be deemed severable and shall not affect the other provisions remaining, which shall continue unaffected.

7.3 We reserve the right to change these Terms & Conditions at any time with or without notice. We further reserve the right to terminate these Terms & Conditions and the Account Linking Product at any time and also to pause the Account Linking or any associated benefit from time to time at our sole discretion.

7.4 These Terms & Conditions were last updated on 29 April, 2025 and replace all previous versions thereof.

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